Virtual Entrepreneur

The Myers Group develops surveys for successful healthcare

GBJ.com:
Sometimes, it’s good to quit your day job. ‘I wanted to strike out on my own and develop my company,’ says A.C. Myers, founder of The Myers Group, a healthcare market research company in Snellville.

Myers founded the company in 1993. The part-time company worked with HMOs to conduct healthcare quality surveys of their patients. He decided to start his own venture after years of working in hospitals. ‘I’m an entrepreneur and an engineer at heart. I’ve done many things over the years.’

In 1997, Myers left his day job with the Gwinnett Health System and concentrate full-time on The Myers Group. It didn’t take long to realize the potential of the business. ‘It really took off when we made a full-time venture of it,’ he says. ‘It’s grown from a virtual company with a handful of individuals in the garage to a professional staff of about 45 full-time people.’ Profits have also soared – he estimates that the company’s profits grow about 25% per year.

With a rigorous set of process management systems in place to track the millions of mailed surveys, and the hundreds of thousands of phone surveys, capability to sustain growth is assured.

The Myers Group has grown to about 150 clients in 43 states, assisting them with mail-administered, telephone, and Web-based surveys. It’s the specific niche market that Myers cites as 1 of the secrets to the company’s success. Don’t stop now…

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