Forbes.com:
At the moment, small and medium-sized businesses (SMBs) have perhaps the most to gain from the explosion of new VOIP services. In one move, businesses can outsource their communications, doing away with clunky, on-site PBX equipment and reduce their monthly phone bills. Some of the new VOIP services for smaller companies also offer new tools like ‘unified messaging’ (converged voicemail and e-mail) that can actually improve productivity.
New companies have been hurrying to deliver converged voice and data services to SMBs over the past year - and for good reason. The SMB market as a whole continues to play a greater role in the economy, according to the U.S. Department of Labor. (By most definitions, small businesses employ between 2 and 50 people, while medium-sized ones employ between 51 and 500.)
Many of these business are just now converting to VOIP services. The number of residential and small office/home office (SOHO) VOIP subscribers worldwide is expected to nearly double by the end of this year to over 47 million, estimates Infonetics Research. Right now, only about 17% of SMBs in North America have converted to VOIP.
Carry on reading The Big Guide To VOIP For Small Business.
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