Home Biz Notes:
* Tell a customer they’re wrong or stupid and don’t know what they’re talking about… even when they have no clue
* Don’t worry about meeting deadlines for producing an item or providing a service
* Ignore a customer’s complaints
* Fail to file taxes because it’s ‘just a little business’
* Pay employees ‘under the table’
* Use ’shoe box’ bookkeeping
* Cut corners on quality because ‘the customer won’t know.’ They should be glad I’m keeping the price cheap
* Fail to return customers’ phone calls or e-mails
* Fail to add all your expenses and overhead when determining price… then wonder why you keep losing money
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Those are some great points. Essentially, if you do sell products, you want to be honest with your customers. If you run a home business, or anything along those lines, having that relationship - that trust, can do wonders for the customers that you do have. Word of Mouth advertising is one of the most powerful form of advertising - if not, the most powerful. And having that trust with your customers will only want them to spread that news if they feel what you offer is of value to others around them. Anyways, take care.