Niche Biz: Teaching People To Use Their Feature-Rich Phones

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Springwise:
… as cell phones and other mobile gadgets become increasingly complex and loaded with features, entrepreneurs are finding similar opportunities in the mobile field. New Zealand’s Mobile Mentor provides hourlong one-on-one sessions as well as group training on how to use the rising number of features bundled with mobile devices. Plus, it conducts courses for phone-industry sales personnel on how to explain a mobile gadget’s advantages to customers.

While some consumers are naturally adept at dealing with a device’s interface, menus and options, others greatly benefit from a bit of outside help. One of Mobile Mentor’s first customers explains: ‘All it would take is for someone to sit down with me for 1 hour. I’ve tried myself, got instructions from Vodafone, but it’s too hard.’ Case studies on Mobile Mentor’s website illustrate how mastering a phone’s features can reap impressive productivity gains. In one example, a real estate agent learned how to use her phone to record appointments. In another, a doctor learned how to better use email and other mobile device features while protecting patient privacy…

 

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    4 Comments

    1. 1

      […] check the full story here […]

    2. 2

      [off-topic] - I sent you a meme. Enter my blog and see it.
      Ki$$e$.

    3. 3

      [off-topic] Mandei um meme para você. Entre no meu blog e veja.
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    4. 4

      Hi, I’m glad you posted this (especially so early in the am!). I would not have found Mobile Mentor if you hadn’t done the post. I thought my phone was simple ’till I started scrolling through the menues…argh!

      Anyway, hope you have more like this in the future.

      Regards,

      Jay

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