Virtual Entrepreneur

QSR magazine:
* Check that existing business continuity contingency plans address long-term absenteeism rates. In particular, check to see if core business activities can be sustained over several weeks with only a minimal workforce available.

* Identify your company’s essential functions, which might include accounting, payroll, and information technology, and the individuals who perform them. The absence of these individuals could seriously impair business continuity. Cross-train employees to perform essential functions to ensure resiliency.

* Plan for interruptions of essential government services like sanitation, water, power, and transportation, or disruptions to the food supply. For example, employees may need back-up plans for car pools in case mass transit is interrupted.

* Determine which outside activities are critical to maintain operations and develop alternatives in case they cannot function normally. For example, what transportation systems are needed to provide essential materials? Does the business operate on ‘just in time’ inventory or is there typically some in reserve?

* Update sick leave and family and medical leave policies and communicate with employees about the importance of staying away from the workplace if they become ill.

* Establish or expand policies and tools that enable employees to work from home with appropriate security and network access to applications.

* Collaborate with insurers, health plans, and major healthcare facilities to share your pandemic contingency plans and to learn about their capabilities and plans.

* Maintain a healthy work environment. Ensure adequate air circulation. Post tips on how to stop the spread of germs at work. Promote hand and respiratory hygiene. Ensure wide and easy availability of alcohol-based hand sanitizer products.

Tell your employees about the threat of pandemic flu and the steps the company is taking to prepare for it. Establish an emergency communications plan and revise periodically. The plan should include key contacts (with back-ups), a chain of communications (including suppliers and customers), and the processes for communicating pandemic status and actions to employees, vendors, suppliers, and customers inside and outside the worksite in a consistent and timely way.

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